Compassus - Greater Boston
Northampton, MA · Medicare-certified hospice (CCN 221568)
CMS process measure: 100 (state average 95.51 — above state average)
Serves: 63 ZIP codes (is yours included? →) · Phone: (508) 845-2379 · Verify on Medicare Care Compare ↗
Family caregivers surveyed by CMS gave Compassus - Greater Boston an overall rating of 3 stars, with 81% saying they would definitely recommend it. On CMS's composite process measure, the hospice scored 100.00, above the Massachusetts state average of 95.51.
Compassus - Greater Boston serves 63 ZIP codes from its office in Northampton, Massachusetts, in Hampshire County.
Yes, Compassus - Greater Boston is Medicare-certified (CCN 221568, since March 2006). The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Compassus - Greater Boston is a for-profit hospice based in Northampton, Massachusetts, serving Hampshire County and surrounding areas. It has been Medicare-certified since March 1, 2006 (CCN 221568).
According to CMS Care Compare data, family caregivers who responded to the CMS CAHPS Hospice Survey gave this provider an overall rating of 3 stars. Among those surveyed, 81% said they would definitely recommend this hospice to friends and family, and 77% rated their overall experience with the hospice a 9 or 10 out of 10.
On CMS's composite process measure, which reflects how consistently a hospice delivers a bundle of recommended care processes, this hospice scored 100.00, compared with a Massachusetts state average of 95.51 — placing it above the state average on this measure. CMS also reports a care index score of 8, and that 74.3% of patients received visits in the last days of life, based on the most recent published CMS data.
Compassus - Greater Boston reports serving 63 ZIP codes from its Northampton office.
The Medicare hospice benefit covers hospice care for eligible patients. All figures above come from CMS Care Compare data; where a measure is not listed here, CMS has not published it for this hospice, which can happen simply because of a small number of surveyed patients, not because of poor quality.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Compassus - Greater Boston is Medicare-certified under CCN 221568, effective March 1, 2006, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS CAHPS survey respondents gave this hospice an overall rating of 3 stars; 81% said they would definitely recommend it and 77% rated their experience a 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process measure score is 100.00, compared with a Massachusetts state average of 95.51, putting it above the state average. CMS also reports a care index score of 8 and that 74.3% of patients received visits in the last days of life.
What areas and ZIP codes does this hospice serve?
It serves 63 ZIP codes from its Northampton, Massachusetts office in Hampshire County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 63 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is a for-profit hospice. Ownership type does not by itself determine quality; CMS's published quality and survey data offer a more direct picture of care experience.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since March 1, 2006.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment to ease symptoms, while hospice care focuses on comfort for people who have stopped curative treatment and are typically expected to have a limited life expectancy.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care from curing an illness to comfort and quality of life; it does not mean giving up care or support.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings for this hospice; please contact Compassus - Greater Boston at (508) 845-2379 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the enrollment process; please contact Compassus - Greater Boston at (508) 845-2379 for guidance.
What questions should I ask when choosing a hospice?
Families often ask about the areas served, CMS survey ratings, quality measure scores, and how care is coordinated; contact Compassus - Greater Boston at (508) 845-2379 to discuss these directly.
How do I verify this hospice on Medicare Care Compare?
You can view CMS's published data for this hospice at https://www.medicare.gov/care-compare/details/hospice/221568?state=MA.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.