Vna & Hospice Of Cooley Dickinson
Northampton, MA · Medicare-certified hospice (CCN 221506)
CMS process measure: 96.92 (state average 95.51 — above state average)
Serves: 51 ZIP codes (is yours included? →) · Phone: (413) 584-1060 · Verify on Medicare Care Compare ↗
Family caregivers gave Vna & Hospice Of Cooley Dickinson 4 stars in the CMS survey, with 89% saying they would definitely recommend it. Its CMS composite process score of 96.92 is above the Massachusetts state average of 95.51.
Vna & Hospice Of Cooley Dickinson serves 51 ZIP codes from its Northampton, MA office in Hampshire County.
Yes, Vna & Hospice Of Cooley Dickinson is Medicare-certified (CCN 221506, since 1985); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Vna & Hospice Of Cooley Dickinson is a non-profit hospice based in Northampton, Massachusetts, serving Hampshire County. It has been Medicare-certified since July 11, 1985 (CCN 221506).
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave this hospice an overall rating of 4 stars. Among respondents, 89% said they would definitely recommend this hospice to others, and 83% rated their overall experience 9 or 10 on a 10-point scale. These figures reflect the experiences of caregivers whose loved ones received care here, as reported to CMS.
On CMS's composite process measure, which tracks whether recommended care processes were delivered, this hospice scored 96.92, compared with a Massachusetts state average of 95.51 — placing it above the state average. CMS also reports a care index score of 10 and notes that 67.0% of patients received visits in the last days of life, based on the most recent published data.
This hospice's service area extends to 51 ZIP codes from its Northampton office.
All figures above come from CMS Care Compare data as most recently published; where a measure is not listed here, CMS has not published it for this hospice, which often happens simply because of small patient counts and does not indicate poor quality.
The Medicare hospice benefit covers hospice care for eligible patients. No cost details are provided here; contact the hospice directly for further information.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Vna & Hospice Of Cooley Dickinson is Medicare-certified (CCN 221506) since July 11, 1985, and the Medicare hospice benefit covers hospice care for patients a doctor certifies as eligible.
What do family caregivers say about this hospice in the CMS survey?
CMS's CAHPS survey gives this hospice 4 stars overall, with 89% of caregivers saying they would definitely recommend it and 83% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 96.92, above the Massachusetts state average of 95.51, and CMS lists a care index score of 10.
What areas and ZIP codes does this hospice serve?
It serves 51 ZIP codes from its office in Northampton, MA, in Hampshire County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 51 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is a non-profit hospice; ownership type is one factor among several to consider alongside CMS quality and survey data.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since July 11, 1985.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than cure, typically when a doctor certifies a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
No — hospice means shifting the goal of care toward comfort and quality of life rather than curing the underlying illness; patients can still receive care for pain and other symptoms.
Where is hospice care provided — at home or in a facility?
The provided data doesn't specify care settings; contact the hospice at (413) 584-1060 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data here doesn't cover intake steps; contact the hospice directly at (413) 584-1060 to ask how to begin care.
What questions should I ask when choosing a hospice?
You might ask about caregiver satisfaction scores, how care processes compare to the state average, what areas are served, and how to reach staff — much of which is covered above using CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Vna & Hospice Of Cooley Dickinson directly at https://www.medicare.gov/care-compare/details/hospice/221506?state=MA.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.