Compassus - Northern Michigan
West Branch, MI · Medicare-certified hospice (CCN 231600)
CMS process measure: 99.77 (state average 97.27 — above state average)
Serves: 138 ZIP codes (is yours included? →) · Phone: (989) 343-2470 · Verify on Medicare Care Compare ↗
Compassus - Northern Michigan holds a 4-star CAHPS family caregiver rating, with 90% of caregivers saying they would definitely recommend it. Its CMS composite process score of 99.77 is above the Michigan state average of 97.27.
Compassus - Northern Michigan serves 138 ZIP codes from its office in West Branch, Michigan, in Ogemaw County.
Yes, Compassus - Northern Michigan is Medicare-certified (CCN 231600, since 2006); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Compassus - Northern Michigan is a for-profit hospice based in West Branch, Michigan, serving families in Ogemaw County and the surrounding region. According to CMS Care Compare data, this hospice has been Medicare-certified since January 26, 2006, meaning it has been serving patients under the Medicare hospice benefit for many years.
In the CMS CAHPS family caregiver survey, this hospice received a 4-star rating. Among caregivers surveyed, 90% said they would definitely recommend this hospice to others, and 87% rated their overall experience 9 or 10 out of 10. These figures reflect the experiences of families who used the hospice's services, as reported to CMS.
On CMS's composite process measure, which reflects how consistently a hospice performs a bundle of recommended care processes, this hospice scored 99.77, which is above the Michigan state average of 97.27. CMS also reports a care index score of 10 for this hospice and notes that visits occurred in the last days of life for 79.4% of patients, according to the most recent published data.
This hospice reports serving 138 ZIP codes from its West Branch office, indicating a broad service area across the region.
The Medicare hospice benefit covers hospice care for eligible patients. All figures above come from CMS Care Compare data; families are encouraged to verify current details directly on Medicare Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Compassus - Northern Michigan is Medicare-certified (CCN 231600) and has been since January 26, 2006. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
This hospice received a 4-star CAHPS rating, with 90% of caregivers saying they would definitely recommend it and 87% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 99.77, which CMS reports as above the Michigan state average of 97.27.
What areas and ZIP codes does this hospice serve?
This hospice reports serving 138 ZIP codes from its West Branch, Michigan office in Ogemaw County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 138 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
This hospice is organized as a for-profit entity, according to CMS data; ownership type does not by itself indicate quality of care.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since January 26, 2006.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than cure and is typically for patients with a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curative treatment, but it does not mean giving up medical care or support.
Where is hospice care provided — at home or in a facility?
The data provided doesn't specify care settings for this hospice; please contact them at (989) 343-2470 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
To start hospice care, contact Compassus - Northern Michigan at (989) 343-2470 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction ratings, how a hospice compares to state averages on quality measures, and the size of its service area — all of which are covered in this listing using CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Compassus - Northern Michigan directly at https://www.medicare.gov/care-compare/details/hospice/231600?state=MI to confirm current CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.