Compassus-Troy
Troy, AL · Medicare-certified hospice (CCN 011636)
CMS process measure: 100 (state average 97.92 — above state average)
Serves: 27 ZIP codes (is yours included? →) · Phone: (334) 566-4357 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family-caregiver survey results, such as a star rating or percent who would recommend, for Compassus-Troy. However, on CMS's composite process measure, it scored 100.00 compared with the Alabama state average of 97.92, placing it above the state average.
Compassus-Troy serves 27 ZIP codes from its Troy, Alabama office in Pike County.
Yes, Compassus-Troy is Medicare-certified (CCN 011636, since 2005); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies their eligibility.
About this hospice
Compassus-Troy is a for-profit hospice serving Troy, Alabama and surrounding communities in Pike County. It has been Medicare-certified since November 17, 2005 (CCN 011636), meaning it has met federal health and safety standards for hospice care for many years.
CMS Care Compare has not published CAHPS family-caregiver survey results for this hospice, such as a star rating or the percentage of families who would definitely recommend it or rate it 9-10. This gap in published data often occurs when a hospice has a small number of surveyed patients, and it should not be read as a sign of poor quality.
On CMS's composite process measure, which reflects how consistently a hospice performs a set of recommended care processes, Compassus-Troy scored 100.00, compared with the Alabama state average of 97.92 — placing it above the state average. CMS also reports a care index score of 9 and notes that 80.2% of patients received visits in the last days of life, based on the current CMS Care Compare data vintage.
Compassus-Troy's service area currently covers 27 ZIP codes from its Troy, Alabama office.
The Medicare hospice benefit covers hospice care for eligible beneficiaries; no cost details are provided here. Families are encouraged to review the full, current record on Medicare Care Compare and to contact the hospice directly with any questions.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Compassus-Troy is Medicare-certified (CCN 011636) since November 17, 2005, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family-caregiver survey results (such as a star rating or percent recommending) for this hospice, which often happens with smaller patient counts rather than indicating a quality problem.
How does this hospice score on CMS quality measures compared to the state average?
On CMS's composite process measure, Compassus-Troy scored 100.00, above the Alabama state average of 97.92; CMS also reports a care index score of 9 and that 80.2% of patients received visits in the last days of life.
What areas and ZIP codes does this hospice serve?
Compassus-Troy serves 27 ZIP codes from its office in Troy, Alabama, in Pike County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 27 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Compassus-Troy is a for-profit hospice; ownership type is one factor among many, and CMS quality measures can help families evaluate care regardless of ownership.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since November 17, 2005.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is focused on comfort for those with a life-limiting illness who have typically stopped seeking a cure, usually with a prognosis of six months or less.
Does choosing hospice mean giving up treatment?
No — hospice shifts the focus from curing an illness to comfort, dignity, and quality of life; it does not mean giving up care, only choosing a different kind of care.
Where is hospice care provided — at home or in a facility?
This data does not specify care locations for Compassus-Troy; please contact the hospice at (334) 566-4357 or check Medicare Care Compare for details.
How do I start hospice care with this provider?
The data provided does not describe intake steps; contact Compassus-Troy directly at (334) 566-4357 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, how consistently a hospice follows recommended care processes, its service area, and how care needs are addressed; you can review Compassus-Troy's published measures on Medicare Care Compare and ask the hospice directly about anything not listed there.
How do I verify this hospice on Medicare Care Compare?
You can view Compassus-Troy's official listing at https://www.medicare.gov/care-compare/details/hospice/011636?state=AL.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.