Southerncare Greenville
Greenville, AL · Medicare-certified hospice (CCN 011655)
CMS process measure: 98.88 (state average 97.92 — at state average)
Serves: 197 ZIP codes (is yours included? →) · Phone: (334) 382-1406 · Verify on Medicare Care Compare ↗
Southerncare Greenville has a 4-star family caregiver rating on the CMS CAHPS survey, with 89% of caregivers saying they would definitely recommend it. Its CMS composite process score of 98.88 is at the state average of 97.92.
Southerncare Greenville serves 197 ZIP codes from its office in Greenville, Alabama, in Butler County. Families can contact the hospice directly to confirm whether a specific address falls within its service area.
Yes, Southerncare Greenville is Medicare-certified, with CCN 011655, certified since 2007. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Southerncare Greenville is a Medicare-certified hospice serving Greenville, Alabama and the surrounding Butler County area. It has been certified by Medicare since April 13, 2007 and is organized under an ownership type CMS lists as "Other." The Medicare hospice benefit covers hospice care for eligible patients when a physician certifies eligibility; no cost details beyond this are provided here.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Southerncare Greenville an overall rating of 4 stars. Among those surveyed, 89% said they would definitely recommend this hospice to others, and 87% rated their overall experience 9 or 10 out of 10. These figures reflect the experiences reported by caregivers of patients served by this hospice, as published by CMS.
On CMS's composite process measure, which reflects how consistently a hospice delivers a bundle of recommended care processes, Southerncare Greenville scored 98.88, compared to a state average of 97.92 — CMS characterizes this as at the state average. The related care index score is listed at 10, and CMS reports that visits occurred in the last days of life for 68.0% of patients, according to the same data set.
Southerncare Greenville reports serving a broad area, covering 197 ZIP codes from its Greenville, Alabama office. All figures above come from CMS Care Compare data; families are encouraged to verify current details directly on Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Southerncare Greenville is Medicare-certified (CCN 011655) since April 13, 2007, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS CAHPS survey data shows a 4-star family caregiver rating, with 89% of caregivers saying they would definitely recommend Southerncare Greenville and 87% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 98.88, compared to Alabama's state average of 97.92, which CMS describes as at the state average.
What areas and ZIP codes does this hospice serve?
Southerncare Greenville, based in Greenville, Alabama (Butler County), serves 197 ZIP codes according to CMS data.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 197 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
CMS classifies its ownership type as "Other." Ownership type can reflect organizational structure but does not by itself indicate quality of care.
How long has this hospice been Medicare-certified?
Southerncare Greenville has been Medicare-certified since April 13, 2007.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for patients who have chosen to focus on comfort rather than curative treatment, typically when a doctor certifies a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care toward comfort and quality of life rather than curative treatment; it does not mean giving up care or support.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings; contact Southerncare Greenville at (334) 382-1406 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; contact Southerncare Greenville at (334) 382-1406 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction ratings, how the hospice's quality scores compare to state averages, and the size of its service area — all of which are reported for Southerncare Greenville above.
How do I verify this hospice on Medicare Care Compare?
You can look up Southerncare Greenville (CCN 011655) directly at https://www.medicare.gov/care-compare/details/hospice/011655?state=AL to confirm current details.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.