Crossroads Home Health & Hospice
San Francisco, CA · Medicare-certified hospice (CCN 051689)
CMS process measure: 88.1 (state average 93.41 — below state average)
Serves: 71 ZIP codes (is yours included? →) · Phone: (415) 682-2111 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS caregiver survey results for Crossroads Home Health & Hospice, so no family-recommendation star or percentage is available. On CMS's composite process measure, it scored 88.10, below the California state average of 93.41.
Crossroads Home Health & Hospice serves 71 ZIP codes from its office in San Francisco, California, in San Francisco County.
Yes, Crossroads Home Health & Hospice is Medicare-certified (CCN 051689, since 1996); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Crossroads Home Health & Hospice is a for-profit hospice based in San Francisco, California, serving families in San Francisco County. The hospice has been Medicare-certified since June 19, 1996, under CMS Certification Number (CCN) 051689.
CMS Care Compare data does not include a CAHPS star rating, a percentage of caregivers who would definitely recommend the hospice, or a percentage of caregivers rating it 9-10 for this hospice. This absence does not indicate poor quality; CMS often withholds survey results when a hospice has too few surveyed patients to report reliably. Families are encouraged to check Medicare Care Compare directly for the most current survey status.
On CMS's composite process measure, which reflects how consistently a hospice completes recommended care processes, Crossroads Home Health & Hospice scored 88.10, compared to a California state average of 93.41 — placing it below the state average. CMS also reports a care index score of 8 and notes that visits occurred in the last days of life for 28.4% of patients, according to the most recent published Care Compare data.
Crossroads Home Health & Hospice's service area covers 71 ZIP codes, reflecting a broad reach from its San Francisco office.
All figures above come from CMS Care Compare data. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no additional cost information is available or implied here.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Crossroads Home Health & Hospice is Medicare-certified (CCN 051689) and has been since June 19, 1996. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS caregiver survey results (star rating or recommendation percentages) for this hospice, often because too few patients were surveyed. This does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
Crossroads Home Health & Hospice scored 88.10 on CMS's composite process measure, below the California state average of 93.41. CMS also reports a care index score of 8 and that visits occurred in the last days of life for 28.4% of patients.
What areas and ZIP codes does this hospice serve?
It serves 71 ZIP codes from its office in San Francisco, California, in San Francisco County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 71 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Crossroads Home Health & Hospice is a for-profit hospice. Ownership type does not by itself determine quality of care; CMS quality measures and surveys are better indicators.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since June 19, 1996.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for patients who have chosen to stop curative treatment and focus on comfort, typically when a doctor certifies a prognosis of six months or less.
Does choosing hospice mean giving up treatment?
No. Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; patients can still receive medical care for pain and symptom relief.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where this hospice provides care. Please contact Crossroads Home Health & Hospice at (415) 682-2111 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process. Please contact Crossroads Home Health & Hospice at (415) 682-2111 to learn how to begin care, and verify certification on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction survey results, CMS quality measures, service area, and how care is coordinated; contact Crossroads Home Health & Hospice at (415) 682-2111 for specifics not covered by published CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Crossroads Home Health & Hospice using CCN 051689 at https://www.medicare.gov/care-compare/details/hospice/051689?state=CA.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.