Sutter Care At Home
San Francisco, CA · Medicare-certified hospice (CCN 051503)
CMS process measure: 99.51 (state average 93.41 — above state average)
Serves: 51 ZIP codes (is yours included? →) · Phone: (415) 749-4201 · Verify on Medicare Care Compare ↗
Sutter Care At Home has a 3-star family caregiver rating on the CMS survey, with 79% of caregivers saying they would definitely recommend it. Its CMS composite process score of 99.51 is above the California state average of 93.41.
Sutter Care At Home serves 51 ZIP codes from its San Francisco, California office in San Francisco County.
Yes, Sutter Care At Home is Medicare-certified (CCN 051503, since 1984); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Sutter Care At Home is a for-profit hospice based in San Francisco, California, serving San Francisco County. It has been Medicare-certified since November 1, 1984 (CCN 051503), meaning it has met federal health and safety standards for hospice care for decades.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave this hospice an overall rating of 3 stars. Of those surveyed, 79% said they would definitely recommend this hospice to others, and 77% rated their experience 9 or 10 out of 10.
On CMS's composite process-of-care measure, which reflects how consistently a hospice delivers recommended care processes, Sutter Care At Home scored 99.51, compared to the California state average of 93.41 — placing it above the state average on this measure. CMS also reports a care index score of 10 and notes that 53.5% of patients received visits in the final days of life, based on the most recent published data.
Sutter Care At Home's service area, as listed with CMS, covers 51 ZIP codes, reflecting a fairly broad reach from its San Francisco office.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no separate cost details are provided here. All figures above are drawn from CMS Care Compare data and may be updated periodically; families should verify current figures directly on Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Sutter Care At Home is Medicare-certified (CCN 051503) since November 1, 1984, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
Family caregivers gave Sutter Care At Home an overall CAHPS rating of 3 stars, with 79% saying they would definitely recommend it and 77% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process-of-care score is 99.51, compared to a California state average of 93.41, placing it above the state average.
What areas and ZIP codes does this hospice serve?
According to CMS data, it serves 51 ZIP codes from its San Francisco, California office in San Francisco County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 51 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Sutter Care At Home is a for-profit hospice. Ownership type does not by itself indicate quality of care; CMS quality measures and survey results are more direct indicators.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since November 1, 1984.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is specifically for people who have chosen to focus on comfort rather than curative treatment, typically when a doctor certifies a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curative treatment; it does not mean giving up care, symptom management, or support for the patient and family.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings for this hospice; please contact Sutter Care At Home at (415) 749-4201 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; please contact Sutter Care At Home at (415) 749-4201 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about CAHPS survey results, CMS quality measures, service area, staffing, and how care is coordinated; you can review these details on Medicare Care Compare and by contacting the hospice directly at (415) 749-4201.
How do I verify this hospice on Medicare Care Compare?
You can look up Sutter Care At Home (CCN 051503) directly at https://www.medicare.gov/care-compare/details/hospice/051503?state=CA to confirm current ratings and measures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.