Health Link Hospice
San Francisco, CA · Medicare-certified hospice (CCN A01693)
CMS process measure: 99.48 (state average 93.41 — above state average)
Serves: 91 ZIP codes (is yours included? →) · Phone: (415) 513-1222 · Verify on Medicare Care Compare ↗
Family caregivers surveyed by CMS said they would definitely recommend Health Link Hospice 76% of the time, and the hospice scored 99.48 on CMS's composite process measure, above the California state average of 93.41. CMS has not published a separate CAHPS star rating for this hospice.
Health Link Hospice serves 91 ZIP codes from its San Francisco, CA office in San Francisco County. Families can contact the hospice directly to confirm whether a specific address falls within its service area.
Yes, Health Link Hospice is Medicare-certified (CCN A01693, since 2019); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Health Link Hospice is a for-profit hospice provider based in San Francisco, California, serving families in San Francisco County and the surrounding region. The hospice has been Medicare-certified since December 2, 2019, meaning it meets federal health and safety standards required to provide hospice services under the Medicare hospice benefit.
According to CMS Care Compare survey data, CMS has not published a CAHPS star rating for this hospice. However, among family caregivers who responded to the CAHPS Hospice Survey, 76% said they would definitely recommend this hospice to others, and 80% rated their overall experience of care with the hospice a 9 or 10 out of 10.
On CMS's composite process measure — which reflects how consistently a hospice performs a bundle of important care processes — Health Link Hospice scored 99.48, compared to a California state average of 93.41, placing it above the state average on this measure. CMS also reports that 54.3% of patients received visits during the last days of life, one of several individual quality indicators tracked in the Care Compare dataset.
Health Link Hospice's service area, as listed by CMS, spans 91 ZIP codes. The Medicare hospice benefit covers hospice care for eligible patients whose doctor certifies a terminal prognosis; no additional cost details are provided here. All figures above are drawn from CMS Care Compare data and reflect the most recent published survey and quality-measure vintage available for this hospice.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Health Link Hospice is Medicare-certified (CCN A01693) since December 2, 2019, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies a terminal prognosis.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS Hospice Survey, 76% of family caregivers said they would definitely recommend this hospice, and 80% rated their overall experience a 9 or 10 out of 10. CMS has not published a separate star rating for this hospice.
How does this hospice score on CMS quality measures compared to the state average?
Health Link Hospice scored 99.48 on CMS's composite process measure, above the California state average of 93.41. CMS also reports that 54.3% of patients received visits during the last days of life.
What areas and ZIP codes does this hospice serve?
According to CMS data, Health Link Hospice serves 91 ZIP codes from its San Francisco, CA office in San Francisco County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 91 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Health Link Hospice is organized as a for-profit hospice. Ownership type does not by itself determine quality of care; CMS quality measures and survey results provide a more direct picture.
How long has this hospice been Medicare-certified?
This hospice has been Medicare-certified since December 2, 2019.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for people with a terminal prognosis who have chosen to stop curative treatment. Both emphasize comfort, symptom management, and quality of life.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up care, support, or attention — patients continue to receive medical and emotional support.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify the settings in which this hospice delivers care. Please contact Health Link Hospice at (415) 513-1222 or check Medicare Care Compare to confirm.
How do I start hospice care with this provider?
The data provided does not describe the enrollment process. Please contact Health Link Hospice directly at (415) 513-1222 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction, how a hospice's quality measures compare to state averages, the service area, and how long it has been Medicare-certified — all of which are addressed above using CMS data for this hospice.
How do I verify this hospice on Medicare Care Compare?
You can review Health Link Hospice's official CMS profile at https://www.medicare.gov/care-compare/details/hospice/A01693?state=CA.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.