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Self-Help Home Care & Hospice

San Francisco, CA · Medicare-certified hospice (CCN 051667)

Family caregiver rating (CAHPS): not yet published by CMS
CMS process measure: 97.14 (state average 93.41 — above state average)
Serves: 19 ZIP codes (is yours included? →) · Phone: (415) 677-7628 · Verify on Medicare Care Compare ↗

CMS has not published CAHPS family caregiver survey results for Self-Help Home Care & Hospice, so no star rating or percent-recommend figure is available. However, on the CMS composite process measure the hospice scored 97.14, above the California state average of 93.41.

Self-Help Home Care & Hospice serves 19 ZIP codes from its San Francisco, California office in San Francisco County.

Yes, Self-Help Home Care & Hospice is Medicare-certified (CCN 051667, since 1995); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

CMS care-process score vs. state average
Self-Help Home Care &… Self-Help Home Care &…: 97.14 97.14 CA average CA average: 93.41 93.41

About this hospice

Self-Help Home Care & Hospice is a for-profit hospice agency located in San Francisco, California, serving patients in San Francisco County. According to CMS Care Compare data, the agency has been Medicare-certified since September 27, 1995.

CMS has not published CAHPS family caregiver survey results (star rating, percent who would definitely recommend, or percent rating the hospice 9-10) for this hospice. This is often due to small patient counts and does not imply anything negative about the quality of care provided.

On the CMS composite process measure, which reflects how consistently a hospice performs a set of recommended care processes, Self-Help Home Care & Hospice scored 97.14, compared with the California state average of 93.41 — placing it above the state average on this measure. CMS has not published a separate care index score or visits-in-the-last-days-of-life percentage for this hospice in the data reviewed.

Self-Help Home Care & Hospice reports serving 19 ZIP codes from its San Francisco office, indicating a moderately broad local service area.

The Medicare hospice benefit covers hospice care for eligible beneficiaries; no cost details are provided here. All figures in this profile come from CMS Care Compare data as most recently published; families are encouraged to verify current details directly with the hospice and on Medicare.gov.

Questions families ask

Does Medicare cover care from this hospice?

Yes. Self-Help Home Care & Hospice is Medicare-certified (CCN 051667) since September 27, 1995, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

What do family caregivers say about this hospice in the CMS survey?

CMS has not published CAHPS family caregiver survey results for this hospice, often due to small patient counts; this does not indicate poor quality.

How does this hospice score on CMS quality measures compared to the state average?

On the CMS composite process measure, Self-Help Home Care & Hospice scored 97.14, above the California state average of 93.41.

What areas and ZIP codes does this hospice serve?

It serves 19 ZIP codes from its San Francisco, California office in San Francisco County.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 19 this hospice reports serving.

Is this hospice for-profit, non-profit, or government-run — and does it matter?

Self-Help Home Care & Hospice is a for-profit agency; ownership type is one factor among several CMS reports, alongside survey results and quality measures.

How long has this hospice been Medicare-certified?

It has been Medicare-certified since September 27, 1995, according to CMS records.

What is the difference between hospice and palliative care?

Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort for patients who have stopped curative treatment and typically have a life expectancy of six months or less.

Does choosing hospice mean giving up treatment?

Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up care, and patients can still receive medical attention for symptom relief.

Where is hospice care provided — at home or in a facility?

This data does not specify where care is provided; please contact the hospice at (415) 677-7628 and verify details on Medicare Care Compare.

How do I start hospice care with this provider?

The data provided does not describe the intake process; contact the hospice directly at (415) 677-7628 and verify current information on Medicare Care Compare.

What questions should I ask when choosing a hospice?

Families often ask about caregiver survey results, quality measure scores compared to the state average, service area, and certification history — you can review these for this hospice on Medicare Care Compare and confirm further details by calling (415) 677-7628.

How do I verify this hospice on Medicare Care Compare?

You can look up Self-Help Home Care & Hospice (CCN 051667) directly at https://www.medicare.gov/care-compare/details/hospice/051667?state=CA.

Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.