Hospicare & Palliative Care Services
Ithaca, NY · Medicare-certified hospice (CCN 331512)
CMS process measure: 99.76 (state average 97.72 — above state average)
Serves: 29 ZIP codes (is yours included? →) · Phone: (607) 272-0212 · Verify on Medicare Care Compare ↗
Hospicare & Palliative Care Services received a 4-star CAHPS family caregiver rating, with 92% of families saying they would definitely recommend the hospice. Its CMS composite process score of 99.76 is above the New York state average of 97.72.
Hospicare & Palliative Care Services serves 29 ZIP codes from its Ithaca, New York office in Tompkins County.
Yes, Hospicare & Palliative Care Services is Medicare-certified (CCN 331512, certified since 1985); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Hospicare & Palliative Care Services is a non-profit hospice based in Ithaca, New York (Tompkins County), Medicare-certified since September 4, 1985. It has held Medicare certification (CCN 331512) for many years, offering families a long track record of participation in the Medicare hospice benefit.
According to CMS Care Compare CAHPS survey data, family caregivers gave this hospice a 4-star rating, with 92% saying they would definitely recommend the hospice and 87% rating their overall experience 9 or 10 out of 10. These figures reflect the experiences reported by families of patients cared for by this hospice.
On CMS's composite process quality measure, Hospicare & Palliative Care Services scored 99.76, which is above the New York state average of 97.72. This composite reflects how consistently the hospice performed a bundle of recommended care processes. CMS also reports a care index score of 10 and notes that visits occurred in the last days of life for 78.3% of patients, based on the most recently published CMS data.
The hospice serves 29 ZIP codes from its Ithaca office. Where any measure is not mentioned here, CMS has not published it for this hospice, which often happens simply due to small patient counts rather than reflecting on quality.
The Medicare hospice benefit covers hospice care for eligible beneficiaries. All figures above come from CMS Care Compare data; families are encouraged to verify current details directly on Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Hospicare & Palliative Care Services is Medicare-certified (CCN 331512) since September 4, 1985, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS CAHPS survey data shows a 4-star family caregiver rating, with 92% saying they would definitely recommend the hospice and 87% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 99.76, above the New York state average of 97.72, placing it above the state average on this measure.
What areas and ZIP codes does this hospice serve?
It serves 29 ZIP codes from its office in Ithaca, New York, in Tompkins County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 29 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Hospicare & Palliative Care Services is a non-profit hospice; ownership type is one factor among several CMS-reported details families may want to consider.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since September 4, 1985.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for people with a life expectancy of six months or less who have chosen to stop curative treatment.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up medical care or support.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify care settings for this hospice; please contact Hospicare & Palliative Care Services at (607) 272-0212 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; please contact Hospicare & Palliative Care Services at (607) 272-0212 for guidance on starting care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, how care processes compare to state averages, and the services and areas a hospice covers — this listing's CMS data can help with some of those, and calling (607) 272-0212 can answer the rest.
How do I verify this hospice on Medicare Care Compare?
You can look up Hospicare & Palliative Care Services (CCN 331512) directly at https://www.medicare.gov/care-compare/details/hospice/331512?state=NY.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.