Mountain Valley Hospice & Palliative Care
Gloversville, NY · Medicare-certified hospice (CCN 331523)
CMS process measure: 86.64 (state average 97.72 — below state average)
Serves: 46 ZIP codes (is yours included? →) · Phone: (518) 725-4545 · Verify on Medicare Care Compare ↗
Mountain Valley Hospice & Palliative Care received a 5-star rating from family caregivers in the CMS CAHPS survey, with 93% saying they would definitely recommend it. On CMS's composite process measure, it scored 86.64, which is below the New York state average of 97.72.
Mountain Valley Hospice & Palliative Care serves 46 ZIP codes from its office in Gloversville, New York, in Fulton County.
Yes, Mountain Valley Hospice & Palliative Care is Medicare-certified (CCN 331523, since 1988); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Mountain Valley Hospice & Palliative Care is a non-profit hospice based in Gloversville, New York, serving families in Fulton County and the surrounding area. It has been Medicare-certified since March 24, 1988 (CCN 331523).
According to CMS Care Compare data, family caregivers who responded to the CMS CAHPS Hospice Survey gave Mountain Valley an overall rating of 5 stars. Ninety-three percent said they would definitely recommend this hospice to others, and 88 percent gave it an overall rating of 9 or 10 out of 10. These figures reflect the experiences reported by caregivers of patients who received care from this hospice.
On CMS's composite process measure, which looks at how consistently core care processes were delivered, Mountain Valley scored 86.64, which is below the New York state average of 97.72. CMS also reports a care index score of 10 and notes that 38.7% of patients received visits in the last days of life, based on the most recently published Care Compare data.
Mountain Valley reports serving 46 ZIP codes from its Gloversville office. All figures above come from CMS Care Compare data and reflect the vintage published by CMS at the time of this listing; where a measure is not mentioned here, CMS has not published it for this hospice, which is often due to small patient counts rather than any indication of quality. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost information is provided here.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Mountain Valley Hospice & Palliative Care is Medicare-certified (CCN 331523) since March 24, 1988, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS Hospice Survey, family caregivers gave Mountain Valley a 5-star overall rating; 93% said they would definitely recommend it, and 88% rated it 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
On the CMS composite process measure, Mountain Valley scored 86.64, compared with the New York state average of 97.72 — below the state average.
What areas and ZIP codes does this hospice serve?
It reports serving 46 ZIP codes from its Gloversville, New York office in Fulton County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 46 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Mountain Valley is a non-profit hospice. Ownership type can affect organizational structure, but CMS's published quality and survey measures reflect the actual care experience regardless of ownership type.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since March 24, 1988.
What is the difference between hospice and palliative care?
Palliative care focuses on comfort and symptom relief and can be provided alongside curative treatment at any stage of illness, while hospice care is comfort-focused care for people with a life-limiting illness who have chosen to stop treatments aimed at curing that illness.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting focus to comfort and quality of life rather than curative treatment for the terminal illness; it does not mean giving up all medical care or support.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where this hospice delivers care; please contact Mountain Valley at (518) 725-4545 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
This information is not included in the CMS data provided; please contact Mountain Valley directly at (518) 725-4545 to discuss how to begin care, and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction ratings, how care quality compares to state averages, and the service area covered — all of which are addressed above using CMS Care Compare data for this hospice.
How do I verify this hospice on Medicare Care Compare?
You can view CMS's published data for Mountain Valley Hospice & Palliative Care at https://www.medicare.gov/care-compare/details/hospice/331523?state=NY.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.