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Navian Hawaii

Honolulu, HI · Medicare-certified hospice (CCN 121501)

Family caregiver rating (CAHPS): 4★ — 85% of families would definitely recommend
CMS process measure: 99.24 (state average 96.57 — above state average)
Serves: 34 ZIP codes (is yours included? →) · Phone: (808) 924-9255 · Verify on Medicare Care Compare ↗

Navian Hawaii has a 4-star family caregiver rating, with 85% of surveyed caregivers saying they would definitely recommend it. Its CMS composite process score of 99.24 is above the Hawaii state average of 96.57.

Navian Hawaii serves 34 ZIP codes from its office in Honolulu, Hawaii, in Honolulu County.

Yes, Navian Hawaii is Medicare-certified, with CCN 121501, certified since 1986; the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies their eligibility.

CMS care-process score vs. state average
Navian Hawaii Navian Hawaii: 99.24 99.24 HI average HI average: 96.57 96.57

About this hospice

Navian Hawaii is a non-profit hospice based in Honolulu, Hawaii, serving families in Honolulu County. It has been Medicare-certified since March 25, 1986, meaning it has met federal health and safety standards for hospice care for close to four decades.

According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Navian Hawaii an overall rating of 4 stars. In that survey, 85% of respondents said they would definitely recommend this hospice to others, and 84% rated their overall experience 9 or 10 out of 10.

On CMS's composite process quality measure — which looks at whether recommended care processes were followed — Navian Hawaii scored 99.24, which is above the Hawaii state average of 96.57. CMS's care index score for this hospice is listed at 10, and data show visits occurred in the last days of life for 70.8% of patients, based on CMS's published measures.

Navian Hawaii's service area, as reflected in CMS data, spans 34 ZIP codes, indicating a fairly broad reach from its Honolulu office.

All figures above come from CMS Care Compare data as published for this hospice; where a measure is not mentioned here, CMS has not published it for this hospice, which is often the result of small patient counts rather than an indicator of quality. The Medicare hospice benefit covers hospice care for eligible beneficiaries; no cost details are included here beyond that fact.

Questions families ask

Does Medicare cover care from this hospice?

Yes. Navian Hawaii is Medicare-certified (CCN 121501) since March 25, 1986, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

What do family caregivers say about this hospice in the CMS survey?

In the CMS CAHPS survey, Navian Hawaii received a 4-star rating, with 85% of caregivers saying they would definitely recommend it and 84% rating their overall experience 9 or 10 out of 10.

How does this hospice score on CMS quality measures compared to the state average?

Navian Hawaii's composite process score is 99.24, which is above the Hawaii state average of 96.57, according to CMS data.

What areas and ZIP codes does this hospice serve?

Navian Hawaii serves 34 ZIP codes from its office in Honolulu, Honolulu County, Hawaii.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 34 this hospice reports serving.

Is this hospice for-profit, non-profit, or government-run — and does it matter?

Navian Hawaii is a non-profit hospice; ownership type is one factor among many, and CMS quality data can help you evaluate care regardless of ownership structure.

How long has this hospice been Medicare-certified?

Navian Hawaii has been Medicare-certified since March 25, 1986.

What is the difference between hospice and palliative care?

Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort rather than cure and is generally for people with a life expectancy of six months or less if the illness runs its normal course.

Does choosing hospice mean giving up treatment?

Choosing hospice means shifting the goal of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up all care, and patients can still receive medical attention for symptoms and pain.

Where is hospice care provided — at home or in a facility?

The data provided does not specify care settings for Navian Hawaii; please contact the hospice at (808) 924-9255 and verify details on Medicare Care Compare.

How do I start hospice care with this provider?

The data provided does not describe the intake process; please contact Navian Hawaii at (808) 924-9255 and verify current information on Medicare Care Compare.

What questions should I ask when choosing a hospice?

Families often ask about caregiver satisfaction ratings, quality scores compared to state averages, service area coverage, and how care is coordinated; you can review these details for Navian Hawaii on Medicare Care Compare and also ask staff directly at (808) 924-9255.

How do I verify this hospice on Medicare Care Compare?

You can look up Navian Hawaii directly at https://www.medicare.gov/care-compare/details/hospice/121501?state=HI to confirm current CMS ratings and details.

Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.