St Francis Hospice
Honolulu, HI · Medicare-certified hospice (CCN 121500)
CMS process measure: 94.33 (state average 96.57 — below state average)
Serves: 38 ZIP codes (is yours included? →) · Phone: (808) 595-7566 · Verify on Medicare Care Compare ↗
Family caregivers gave St Francis Hospice in Honolulu a 4-star rating on the CMS CAHPS survey, with 87% saying they would definitely recommend it. On CMS's composite process-of-care measure, it scored 94.33, which is below the Hawaii state average of 96.57.
St Francis Hospice serves 38 ZIP codes from its Honolulu, HI office in Honolulu County, according to CMS Care Compare data.
Yes, St Francis Hospice is Medicare-certified (CCN 121500, certified since 1983); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
St Francis Hospice is a non-profit hospice based in Honolulu, Hawaii, serving families in Honolulu County. It has been Medicare-certified since December 20, 1983 (CCN 121500).
According to CMS Care Compare data, family caregivers who completed the CMS CAHPS Hospice Survey gave St Francis Hospice an overall rating of 4 stars. Among those surveyed, 87% said they would definitely recommend this hospice to family and friends, and 86% rated their experience with the hospice a 9 or 10 out of 10.
On CMS's composite process-of-care measure, which reflects how consistently core hospice care processes were followed, St Francis Hospice scored 94.33, which falls below the Hawaii state average of 96.57. CMS also reports a care index score of 10 and notes that 35.4% of patients received visits from hospice staff in the final days of life, per the most recent published data.
St Francis Hospice's service area, based on CMS records, covers 38 ZIP codes from its Honolulu office.
The Medicare hospice benefit covers hospice care for eligible patients when a physician certifies a terminal prognosis; no cost details beyond this are available here.
All figures above are drawn from CMS Care Compare data as published; families are encouraged to review the source directly and contact the hospice with any questions.
Questions families ask
Does Medicare cover care from this hospice?
Yes. St Francis Hospice is Medicare-certified (CCN 121500), certified since December 20, 1983, and the Medicare hospice benefit covers hospice care for patients whose doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS CAHPS survey data shows a 4-star family caregiver rating, with 87% saying they would definitely recommend the hospice and 86% rating their overall experience a 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process-of-care score is 94.33, which is below the Hawaii state average of 96.57, according to CMS Care Compare.
What areas and ZIP codes does this hospice serve?
St Francis Hospice serves 38 ZIP codes from its Honolulu, Hawaii office in Honolulu County, per CMS data.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 38 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
St Francis Hospice is organized as a non-profit; ownership type is one factor among several to consider alongside CMS quality and survey data.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since December 20, 1983.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment to ease symptoms, while hospice care is focused on comfort for people who have stopped curative treatment and are generally expected to have a limited time to live.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the goal of care from curing an illness to comfort and quality of life; patients can still receive medical treatment aimed at managing pain and symptoms.
Where is hospice care provided — at home or in a facility?
The provided CMS data does not specify care settings for St Francis Hospice; please contact the hospice at (808) 595-7566 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data here does not include enrollment steps; contact St Francis Hospice directly at (808) 595-7566 to learn how to begin care and confirm eligibility.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, how a hospice's quality measures compare to the state average, and its service area — St Francis Hospice's CMS-reported figures on these points are included above, and further questions can be directed to the hospice at (808) 595-7566.
How do I verify this hospice on Medicare Care Compare?
You can view St Francis Hospice's official CMS profile at https://www.medicare.gov/care-compare/details/hospice/121500?state=HI.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.