Hospice Of Kona
Kailua Kona, HI · Medicare-certified hospice (CCN 121505)
CMS process measure: 62.73 (state average 96.57 — below state average)
Serves: 17 ZIP codes (is yours included? →) · Phone: (808) 324-7700 · Verify on Medicare Care Compare ↗
Family caregivers gave Hospice Of Kona a 5-star CAHPS rating, with 94% saying they would definitely recommend it. On CMS's composite process measure, the hospice scored 62.73, below the Hawaii state average of 96.57.
Hospice Of Kona serves 17 ZIP codes from its Kailua Kona, HI office in Hawaii County. Families can contact the hospice directly to confirm whether a specific address falls within its service area.
Yes, Hospice Of Kona is Medicare-certified (CCN 121505, since 1992). The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Hospice Of Kona is a non-profit hospice serving Kailua Kona and surrounding communities in Hawaii County, Hawaii. It has been Medicare-certified since February 26, 1992, meaning it has provided hospice services to Medicare beneficiaries for over three decades.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Hospice Of Kona an overall rating of 5 stars. Of those surveyed, 94% said they would definitely recommend this hospice to others, and 89% rated their overall experience of care between 9 and 10 on a 10-point scale. These figures reflect the direct experience of families who used the hospice's services.
On CMS's composite process measure, which reflects how consistently a hospice follows recommended care processes, Hospice Of Kona scored 62.73, which is below the Hawaii state average of 96.57. CMS reports this as an area where the hospice falls below state peers on this particular measure. Where other measures are not listed here, it means CMS has not published that data for this hospice, often due to small patient counts, and this should not be read as an indicator of poor quality.
Hospice Of Kona serves 17 ZIP codes from its Kailua Kona office. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details are provided here. All figures above come from CMS Care Compare data.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Hospice Of Kona is Medicare-certified (CCN 121505) since February 26, 1992, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
Family caregivers gave Hospice Of Kona 5 stars overall in the CMS CAHPS survey; 94% said they would definitely recommend it and 89% rated their care experience 9-10.
How does this hospice score on CMS quality measures compared to the state average?
On the CMS composite process measure, Hospice Of Kona scored 62.73, which is below the Hawaii state average of 96.57.
What areas and ZIP codes does this hospice serve?
It serves 17 ZIP codes from its Kailua Kona, Hawaii County office.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 17 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Hospice Of Kona is a non-profit organization; ownership type can relate to differences in average quality patterns nationally, but individual performance should be judged on the hospice's own reported measures.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since February 26, 1992.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside treatment aimed at a cure, while hospice care focuses on comfort for patients who have stopped curative treatment, typically with a prognosis of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curative treatment; it does not mean giving up care, support, or attention to a patient's needs.
Where is hospice care provided — at home or in a facility?
CMS data does not specify care settings for this hospice; please contact Hospice Of Kona at (808) 324-7700 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; please contact Hospice Of Kona directly at (808) 324-7700 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may want to ask about caregiver survey ratings, quality measure scores, service area, and staffing, which are the kinds of details published on Medicare Care Compare and available by contacting the hospice at (808) 324-7700.
How do I verify this hospice on Medicare Care Compare?
You can look up Hospice Of Kona directly at https://www.medicare.gov/care-compare/details/hospice/121505?state=HI to see its current CMS-reported ratings and measures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.