Hospice Maui
Wailuku, HI · Medicare-certified hospice (CCN 121504)
CMS process measure: 99.63 (state average 96.57 — above state average)
Serves: 17 ZIP codes (is yours included? →) · Phone: (808) 244-5555 · Verify on Medicare Care Compare ↗
Hospice Maui earned 4 out of 5 stars from family caregivers in the CMS survey, with 94% saying they would definitely recommend it. Its CMS composite process score of 99.63 is above the Hawaii state average of 96.57.
Hospice Maui serves 17 ZIP codes from its Wailuku, Hawaii office in Maui County. Families should confirm their specific location is covered by contacting the hospice directly.
Yes, Hospice Maui is Medicare-certified, with CCN 121504, certified since 1991. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Hospice Maui is a non-profit hospice based in Wailuku, Hawaii, serving families in Maui County. It has been Medicare-certified since May 10, 1991, giving it a long history of caring for patients under the Medicare hospice benefit, which covers hospice care for eligible patients when a physician certifies eligibility.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Hospice Maui an overall rating of 4 stars. Among those surveyed, 94% said they would definitely recommend this hospice to others, and 89% rated their overall experience 9 or 10 out of 10. These figures reflect the experiences reported by caregivers of patients served by this hospice, as published by CMS.
On the CMS composite process measure, which reflects how consistently a hospice delivers a bundle of recommended care processes, Hospice Maui scored 99.63, compared to a Hawaii state average of 96.57 — placing it above the state average. CMS also reports a care index score of 10 for this hospice, and notes that 54.6% of patients received visits in the last days of life, based on the same CMS data set.
Hospice Maui reports serving 17 ZIP codes from its Wailuku office. Families should confirm whether their specific location falls within this service area by contacting the hospice directly. All figures above come from CMS Care Compare data and may be updated periodically by CMS; where a measure is not mentioned here, CMS has not published it for this hospice, which is often due to small patient counts rather than any indication of quality.
Questions families ask
Does Medicare cover care from Hospice Maui?
Yes. Hospice Maui is Medicare-certified (CCN 121504), certified since May 10, 1991, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about Hospice Maui in the CMS survey?
Family caregivers gave Hospice Maui an overall CAHPS rating of 4 stars, with 94% saying they would definitely recommend it and 89% rating their experience 9 or 10 out of 10, per CMS Care Compare data.
How does Hospice Maui score on CMS quality measures compared to the state average?
Hospice Maui's CMS composite process score is 99.63, above the Hawaii state average of 96.57.
What areas and ZIP codes does Hospice Maui serve?
Hospice Maui reports serving 17 ZIP codes from its Wailuku office in Maui County; contact the hospice at (808) 244-5555 to confirm coverage of your address.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 17 this hospice reports serving.
Is Hospice Maui for-profit, non-profit, or government-run — and does it matter?
Hospice Maui is a non-profit hospice. Ownership type is one factor among many CMS reports, and families may weigh it alongside quality measures and caregiver survey results.
How long has Hospice Maui been Medicare-certified?
Hospice Maui has been Medicare-certified since May 10, 1991.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness to relieve symptoms, while hospice care focuses on comfort rather than curative treatment for those with a life-limiting illness, typically when a doctor determines a prognosis of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up on care, and patients can still receive treatment for symptoms and other conditions.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where Hospice Maui delivers care; contact the hospice at (808) 244-5555 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
To start hospice care with Hospice Maui, contact the hospice directly at (808) 244-5555 and verify certification details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may want to ask about caregiver satisfaction scores, quality measures like the composite process score, service area, and ownership type — all of which are reported on Medicare Care Compare for Hospice Maui.
How do I verify this hospice on Medicare Care Compare?
You can verify Hospice Maui's certification and quality data at https://www.medicare.gov/care-compare/details/hospice/121504?state=HI.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.