Wings Over Virginia Llc
Norfolk, VA · Medicare-certified hospice (CCN 491647)
CMS process measure: 99.54 (state average 96.57 — above state average)
Serves: 51 ZIP codes (is yours included? →) · Phone: (757) 392-9684 · Verify on Medicare Care Compare ↗
Family caregivers gave Wings Over Virginia a 3-star rating in the CMS CAHPS survey, with 80% saying they would definitely recommend it. On the CMS composite process measure, it scored 99.54, above the Virginia state average of 96.57.
Wings Over Virginia serves 51 ZIP codes from its Norfolk, VA office in Norfolk City county. Families in this area can contact the hospice directly to confirm whether their specific ZIP code is included.
Yes, Wings Over Virginia is Medicare-certified (CCN 491647, since March 2022). The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Wings Over Virginia LLC is a for-profit hospice based in Norfolk, Virginia, serving families in Norfolk City and the surrounding area. It has been Medicare-certified since March 18, 2022 (CCN 491647).
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave this hospice an overall rating of 3 stars. Among those surveyed, 80% said they would definitely recommend this hospice to others, and 77% rated their overall experience a 9 or 10 out of 10.
On the CMS composite process measure, which reflects the timeliness and consistency of routine hospice care processes, Wings Over Virginia scored 99.54, above the Virginia state average of 96.57. CMS also reports a care index score of 9, and notes that 60.6% of patients received visits from hospice staff during the last days of life, based on published CMS data.
Wings Over Virginia's service area currently covers 51 ZIP codes from its Norfolk office, giving families across a broad part of the region access to this provider.
All figures above come from CMS Care Compare data as published; where a measure is not listed here, CMS has not published it for this hospice, which is often the result of small patient counts rather than any indication of quality. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details are provided here beyond that fact.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Wings Over Virginia LLC is Medicare-certified under CCN 491647, certified since March 18, 2022. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS Hospice Survey, family caregivers gave this hospice an overall rating of 3 stars, with 80% saying they would definitely recommend it and 77% rating their experience a 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process score is 99.54, which is above the Virginia state average of 96.57.
What areas and ZIP codes does this hospice serve?
Wings Over Virginia serves 51 ZIP codes from its Norfolk, Virginia office in Norfolk City county.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 51 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Wings Over Virginia is a for-profit hospice; ownership type does not by itself indicate quality, but it is disclosed by CMS as part of the provider's profile.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since March 18, 2022.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is generally for patients who have decided to stop curative treatment and are expected to have six months or less to live if the illness runs its normal course.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up care or support, and patients can still receive treatment for symptoms and other conditions.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify where this hospice delivers care; please contact Wings Over Virginia at (757) 392-9684 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the enrollment process; please contact Wings Over Virginia at (757) 392-9684 to ask how to begin care and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
You might ask about caregiver satisfaction scores, how the hospice's quality measures compare to state averages, and how many ZIP codes it serves, all of which are addressed above for this hospice; for details not covered here, contact the hospice directly at (757) 392-9684.
How do I verify this hospice on Medicare Care Compare?
You can look up Wings Over Virginia LLC (CCN 491647) directly at https://www.medicare.gov/care-compare/details/hospice/491647?state=VA to confirm the figures reported here.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.