Corewell Health Hospice & Palliative Care - West Michigan
Grand Rapids, MI · Medicare-certified hospice (CCN 231544)
CMS process measure: 99.74 (state average 97.27 — above state average)
Serves: 168 ZIP codes (is yours included? →) · Phone: (616) 391-4200 · Verify on Medicare Care Compare ↗
Corewell Health Hospice & Palliative Care - West Michigan has a 4-star CAHPS family caregiver rating, with 86% of families saying they would definitely recommend it. Its CMS composite process score of 99.74 is above the Michigan state average of 97.27.
Corewell Health Hospice & Palliative Care - West Michigan serves 168 ZIP codes from its Grand Rapids, Michigan office in Kent County.
Yes, Corewell Health Hospice & Palliative Care - West Michigan is Medicare-certified (CCN 231544, since 1991). The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Corewell Health Hospice & Palliative Care - West Michigan is a non-profit hospice based in Grand Rapids, Michigan, serving Kent County and surrounding areas. It has been Medicare-certified since August 14, 1991, meaning it has provided hospice services under Medicare oversight for over three decades.
According to CMS Care Compare data, family caregivers who completed the CAHPS Hospice Survey gave this provider an overall rating of 4 stars. Among those surveyed, 86% said they would definitely recommend this hospice to others, and 83% rated their overall experience 9 or 10 out of 10.
On CMS's composite process measure, which reflects how consistently a hospice performs a bundle of recommended care processes, this hospice scored 99.74, compared to the Michigan state average of 97.27 — placing it above the state average. CMS also reports a care index score of 10 and notes that 79.0% of patients received visits during the last days of life, per the published data.
This hospice's service area, as reported to CMS, spans 168 ZIP codes, reflecting a broad geographic reach from its Grand Rapids office.
All figures above come from CMS Care Compare data as published; families should confirm current details directly with the hospice or on Care Compare. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost information is included here. This profile does not describe specific staff, facilities, or services beyond what CMS has published.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Corewell Health Hospice & Palliative Care - West Michigan is Medicare-certified (CCN 231544), certified since August 14, 1991, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS Care Compare data shows a 4-star CAHPS family caregiver rating, with 86% of respondents saying they would definitely recommend this hospice.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 99.74, above the Michigan state average of 97.27.
What areas and ZIP codes does this hospice serve?
CMS data lists 168 ZIP codes served from its Grand Rapids, Kent County office.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 168 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is a non-profit hospice; ownership type can reflect organizational structure but CMS quality data should be reviewed directly to assess care quality.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since August 14, 1991.
What is the difference between hospice and palliative care?
Palliative care focuses on relieving symptoms and improving comfort at any stage of a serious illness, while hospice care is palliative care specifically for people nearing the end of life who have chosen to stop curative treatment.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care from curing an illness to comfort and quality of life; it does not mean giving up care or support.
Where is hospice care provided — at home or in a facility?
The provided data does not specify care settings; please contact the hospice at (616) 391-4200 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data does not include enrollment steps; please contact the hospice at (616) 391-4200 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey ratings, quality measure scores, service area, and how care is coordinated; you can review these details on Medicare Care Compare and by calling (616) 391-4200.
How do I verify this hospice on Medicare Care Compare?
You can look up this hospice directly at https://www.medicare.gov/care-compare/details/hospice/231544?state=MI using its CCN, 231544.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.