Hospice At Lourdes, The
Vestal, NY · Medicare-certified hospice (CCN 331505)
CMS process measure: 96.77 (state average 97.72 — at state average)
Serves: 57 ZIP codes (is yours included? →) · Phone: (607) 798-5692 · Verify on Medicare Care Compare ↗
Hospice At Lourdes, The has a 5-star family caregiver rating on the CMS CAHPS survey, with 95% of caregivers saying they would definitely recommend it. Its CMS composite process score of 96.77 is at the state average of 97.72.
Hospice At Lourdes, The serves 57 ZIP codes from its Vestal, New York office in Broome County.
Yes, Hospice At Lourdes, The is Medicare-certified (CCN 331505, since 1984), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies their eligibility.
About this hospice
Hospice At Lourdes, The is a non-profit hospice located in Vestal, New York, serving Broome County and surrounding areas. It has been Medicare-certified since January 23, 1984 (CCN 331505).
According to CMS Care Compare data, families who responded to the CAHPS Hospice Survey gave this provider a 5-star family caregiver rating. Ninety-five percent of caregivers said they would definitely recommend this hospice to others, and 92% rated their overall experience 9 or 10 out of 10. On the CMS composite process measure — which reflects how consistently a hospice completes recommended care processes — this hospice scored 96.77, close to and at the state average of 97.72. CMS also reports that 62.2% of patients received visits from a hospice team member in their final days of life, based on the most recent published data.
The hospice's service area, as listed with CMS, spans 57 ZIP codes from its Vestal office.
For patients enrolled in Medicare who qualify, the Medicare hospice benefit covers hospice care; this listing does not include cost information beyond that.
All figures above are drawn from CMS Care Compare data. Where a measure is not mentioned here, CMS has not published it for this hospice, which is often the result of a small number of surveyed patients rather than an indication of quality.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Hospice At Lourdes, The is Medicare-certified (CCN 331505) since January 23, 1984, and the Medicare hospice benefit covers hospice care for patients who are certified eligible by a doctor.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, family caregivers gave this hospice a 5-star rating, with 95% saying they would definitely recommend it and 92% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process score is 96.77, which CMS classifies as at the state average of 97.72.
What areas and ZIP codes does this hospice serve?
CMS Care Compare lists this hospice as serving 57 ZIP codes from its office in Vestal, New York, in Broome County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 57 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
This hospice is organized as a non-profit. Ownership type can inform financial structure, but it does not by itself determine quality of care; CAHPS and process scores offer more direct insight.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since January 23, 1984.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for patients who have stopped curative treatment and are typically in the last months of life.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up on care, medical attention, or emotional support.
Where is hospice care provided — at home or in a facility?
The provided data doesn't specify care settings for this hospice; please contact them at (607) 798-5692 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided doesn't include enrollment steps; call this hospice at (607) 798-5692 to ask how to begin care and confirm details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey ratings, quality process scores, service area, and how care is coordinated; contact this hospice at (607) 798-5692 for specifics beyond what CMS publishes.
How do I verify this hospice on Medicare Care Compare?
You can look up Hospice At Lourdes, The directly at https://www.medicare.gov/care-compare/details/hospice/331505?state=NY to review its current CMS-published ratings and measures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.