Bristol Hospice - Richmond, L.L.C.
Richmond, VA · Medicare-certified hospice (CCN 491655)
CMS process measure: 99.16 (state average 96.57 — above state average)
Serves: 61 ZIP codes (is yours included? →) · Phone: (804) 554-5530 · Verify on Medicare Care Compare ↗
Family caregivers surveyed by CMS reported that 78% would definitely recommend Bristol Hospice - Richmond, and 81% rated their experience 9 or 10 out of 10. On CMS's composite process measure, this hospice scored 99.16, above the Virginia state average of 96.57; CMS has not published a star rating for this hospice in the available data.
Bristol Hospice - Richmond serves 61 ZIP codes from its Richmond, Virginia office in Richmond City county. Families can confirm whether their specific ZIP code is included by contacting the hospice directly.
Yes, Bristol Hospice - Richmond, L.L.C. is Medicare-certified (CCN 491655), certified since June 14, 2023. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Bristol Hospice - Richmond, L.L.C. is a Medicare-certified hospice serving patients and families in and around Richmond, Virginia (Richmond City county). CMS Care Compare data shows this hospice has been Medicare-certified since June 14, 2023. The listing data provided does not include the ownership type (for-profit, non-profit, or government), so families should confirm this directly with the hospice or on Care Compare.
In the CMS CAHPS family caregiver survey, 78% of surveyed caregivers said they would definitely recommend this hospice, and 81% rated their experience 9 or 10 out of 10. CMS has not published a star rating for this hospice in the data provided, which is often the case for hospices with smaller patient counts and does not reflect poor quality.
On CMS's composite process quality measure, this hospice scored 99.16, compared to a Virginia state average of 96.57 — placing it above the state average. CMS also reports that 76.3% of patients received visits in their last days of life, and a care index score of 9 is on record.
Bristol Hospice - Richmond serves a broad area, covering 61 ZIP codes from its Richmond office. As with all Medicare-certified hospices, the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no additional cost information is provided here. All figures above come from CMS Care Compare data as supplied for this listing.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Bristol Hospice - Richmond, L.L.C. is Medicare-certified (CCN 491655) since June 14, 2023, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, 78% of family caregivers said they would definitely recommend this hospice, and 81% rated their experience 9 or 10 out of 10; CMS has not published a star rating for this hospice in the data available.
How does this hospice score on CMS quality measures compared to the state average?
This hospice's composite process measure score is 99.16, compared to a Virginia state average of 96.57, placing it above the state average.
What areas and ZIP codes does this hospice serve?
Bristol Hospice - Richmond serves 61 ZIP codes from its office in Richmond, Virginia (Richmond City county).
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 61 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
The ownership type for this hospice was not provided in the available data; families can confirm this by calling (804) 554-5530 or checking Medicare Care Compare.
How long has this hospice been Medicare-certified?
This hospice has been Medicare-certified since June 14, 2023.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment to ease symptoms, while hospice care focuses on comfort rather than cure for patients generally expected to have six months or less to live.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness, but it does not mean giving up on care, support, or symptom management.
Where is hospice care provided — at home or in a facility?
The available data does not specify where this hospice provides care; please contact the hospice at (804) 554-5530 or check Medicare Care Compare for details.
How do I start hospice care with this provider?
To start hospice care with this provider, contact the hospice directly at (804) 554-5530 and verify current details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may want to ask about caregiver satisfaction scores, how visits are scheduled near the end of life, service area coverage, and how the hospice supports both patients and families — details worth confirming directly with the hospice at (804) 554-5530.
How do I verify this hospice on Medicare Care Compare?
You can look up this hospice's current data directly at https://www.medicare.gov/care-compare/details/hospice/491655?state=VA.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.