Enhabit Hospice (Richmond)
Richmond, VA · Medicare-certified hospice (CCN 491613)
CMS process measure: 90.72 (state average 96.57 — below state average)
Serves: 68 ZIP codes (is yours included? →) · Phone: (804) 726-2855 · Verify on Medicare Care Compare ↗
According to CMS data, 84% of family caregivers said they would definitely recommend Enhabit Hospice (Richmond), and 71% rated their experience 9 or 10 out of 10. On CMS's composite process measure, this hospice scored 90.72, below the Virginia state average of 96.57.
Enhabit Hospice (Richmond) serves 68 ZIP codes from its Richmond, Virginia office in Chesterfield County. Families can contact the hospice directly to confirm whether their specific address is included.
Yes, Enhabit Hospice (Richmond) is Medicare-certified (CCN 491613, certified since September 11, 2014). The Medicare hospice benefit covers hospice care for eligible patients once a doctor certifies eligibility.
About this hospice
Enhabit Hospice (Richmond) is a for-profit hospice based in Richmond, Virginia, in Chesterfield County. According to CMS Care Compare data, it has been Medicare-certified since September 11, 2014 (CCN 491613).
In the CMS CAHPS family caregiver survey, 84% of respondents said they would definitely recommend this hospice to others, and 71% rated their overall experience 9 or 10 out of 10. CMS has not published a distinct overall CAHPS star rating for this hospice in the data provided; families are encouraged to review the full survey detail on Medicare Care Compare.
On CMS's composite process quality measure, which reflects how consistently core hospice care processes were delivered, this hospice scored 90.72, compared to a Virginia state average of 96.57 — placing it below the state average on this measure. The care index score reported is 10, and 60.7% of patients had visits in the final days of life, per CMS data.
Enhabit Hospice (Richmond) serves a broad area, covering 68 ZIP codes from its Richmond, VA office.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details beyond that are provided here.
All figures above come from CMS Care Compare data. Where a measure is not mentioned, CMS has not published it for this hospice, which is often related to small patient counts and does not by itself indicate poor quality. Families should verify current details directly with the hospice and on Medicare Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Enhabit Hospice (Richmond) is Medicare-certified (CCN 491613) since September 11, 2014, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, 84% of family caregivers said they would definitely recommend this hospice, and 71% rated their overall experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 90.72, below the Virginia state average of 96.57, according to CMS Care Compare data.
What areas and ZIP codes does this hospice serve?
It serves 68 ZIP codes from its Richmond, VA office in Chesterfield County, per the data provided.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 68 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Enhabit Hospice (Richmond) is a for-profit hospice. Ownership type does not by itself determine quality of care; CMS quality data should be reviewed alongside it.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since September 11, 2014.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for those with a life-limiting illness who have chosen to stop curative treatment, typically with a prognosis of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the goal of care toward comfort and quality of life rather than curing the underlying illness; it does not mean giving up on care, symptom management, or emotional and spiritual support.
Where is hospice care provided — at home or in a facility?
The provided data does not specify care settings for this hospice; please contact them at (804) 726-2855 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data does not include intake steps; please contact Enhabit Hospice (Richmond) directly at (804) 726-2855 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey results, quality measure scores compared to the state average, service area, and how to begin care — for specifics beyond CMS data, contact the hospice at (804) 726-2855.
How do I verify this hospice on Medicare Care Compare?
You can look up Enhabit Hospice (Richmond) directly at https://www.medicare.gov/care-compare/details/hospice/491613?state=VA to review its current CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.